Terms And Conditions


Terms And Conditions:

By Shopping at MYSAABI.COM (SAABI NZ PTY LIMITED) you agree to the following terms and conditions:

Goods are guaranteed to be free from major defects on delivery.

1. If you are unhappy with the goods when they are delivered,
2. you can return them within 30 days. The goods must be unopened and in perfect condition.
3. Returns must be made in the original packaging
4. All goods remain the property of SAABI NZ PTY LIMITED until paid for.
5. You must be at least 18 years or 21 years of age depending on your location or region to purchase E-liquid and Vaping products.

Age of Consent:

You may only purchase Products from our site if you are at least 18 years or 21 years old. You will be asked to declare that you are of the appropriate legal age to purchase the Products when placing an order and we may carry out independent verification to check your age and if we discover that you are not legally entitled to order the Products, we shall be entitled to cancel the order immediately, without notice.  If you falsely declare your age to us you shall be held responsible for all costs, expenses, losses, damage fines and other penalties that we may suffer or incur as a consequence of your false statement.  By ordering Products from this website, you hereby consent to us (SAABI NZ PTY LIMITED) undertaking a search (or any other 3rd party age verification service) for the purposes of verifying your identity.  To do so SAABI NZ PTY LIMITED (or any other 3rd party age verification service) may check the details you supply against any particulars on any database (public or otherwise to which they have access).  They may also use your details in the future to assist other companies for verification purposes.  A record of the search will be retained.

Distance Selling:

All our terms and conditions comply with UK and NZ legislation, including the new Distance Selling Regulations and are designed to ensure that all of our customers can shop easily and with confidence with SAABI NZ PTY LIMITED. The use of this site indicates your acceptance of these terms and conditions. We are not responsible to you if you are unable to access our website for any reason that is beyond our control.

Intellectual Property:

SAABI NZ PTY LIMITED owns all rights to the design of, the images and all of the information provided on our website, copyright, trademarks and other intellectual property rights protect them. SAABI NZ PTY LIMITED, its logo and all of our imagery are registered trademarks. You must not copy or use any of the information provided by our website for any other purpose than for the purchase of vaping equipment from us.

Accepting orders and security:

Before we accept your order we may use the information you have given to us, or we already hold about you, or which we receive from any enquiry we may make to confirm your identity. This assists us to protect you and us from fraudulent transactions.

Delivery and Liability:

We will send you an automated e-mail to confirm that we have received your order. We reserve the right to decline your order. In which case you will be contacted to seek an alternative payment method.

Important Note:

We shall endeavour to deliver all items within appropriate time scales, however we are reliant on third party carriers and cannot be held liable for any delays and/or loss caused by a delay. We will not be responsible for any losses resulting from your usage or inability to use this website. This includes fraudulent access to, or alteration of transactions or information provided which is not controlled by us. We will not be responsible for any loss of your profits, costs incurred or any other losses which have not been caused directly by us.


You agree to indemnify, defend and hold harmless SAABI NZ PTY LIMITED, its directors, officers, employees and affiliates from any and all third party claims, damages, liability and/or costs (including, but not limited to legal fees), arising from, without limitation, your use of SAABI NZ PTY LIMITED’s services, your breach of the Terms and Conditions, your infringement of any intellectual property right or any other right of any person or entity, or your breach of any duty of confidence or privacy, or any defamatory statements made by you in any form. These terms and conditions must be interpreted under the laws of New Zealand. You must be at least 18 years of age to purchase on-line products. The prices quoted on this website are valid for internet sales only.


Thank you for visiting and shopping at MYSAABI.COM. Following are the terms and conditions that constitute our Shipping Policy.


Shipment processing time:

All orders are processed within 1-2 business days. Orders are not shipped or delivered on holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates:

Shipping charges for your order will be calculated and displayed at checkout.

Shipment confirmation & Order tracking:

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.


SAABI NZ PTY LIMITED is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.


We ship to all International locations. The responsibility of customs and clearance of products containing nicotine, or local restrictions regarding the sale of E cigarettes is held solely by you. SAABI NZ PTY LIMITED is not liable for any products  deemed to be illegal for sale or transport to any given locality. 


We thank you for your purchase and hope you are enjoying your new SAABI products. If for any reason you are not completely satisfied with your purchase, you may return it for a full refund or an exchange. Please see below for more information on our Return Policy.


All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition.


To return an item, please Contact our Customer Service Team via the Contact Page: https://mysaabi.com/conect/   to obtain a Return Merchandise Authorization (RMA) number.

You will be responsible for all return shipping charges.


After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.


The following items cannot be returned or exchanged:

Used or Opened products

For defective or damaged products, Contact our Customer Service Team via the Contact Page: https://mysaabi.com/conect/  to arrange a replacement under warranty.


If you have any questions concerning our return policy, please Contact our Customer Service Team via the Contact Page: https://mysaabi.com/conect/


SAABI NZ PTY Limited 7855847 NZBN: 9429047848887 PO Box 210107, Laurence Stevens Drive, Auckland, 2154, New Zealand..